Media Summary: 3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call 5 - CxEngage Toolbar Tutorial - Working with Calls - Transferring calls to queue 7 - CxEnage Toolbar Tutorial - Working with Messages
9 Cxengage Toolbar Tutorial Using - Detailed Analysis & Overview
3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call 5 - CxEngage Toolbar Tutorial - Working with Calls - Transferring calls to queue 7 - CxEnage Toolbar Tutorial - Working with Messages This video corresponds to the following page at the Serenova Documentation site: ... 6 - CxEngage Toolbar Tutorial - Working with calls - End a call and Post call Wrap up 4 - CxEngage Toolbar Tutorial - Working with Calls - Transferring a call to an agent