Media Summary: This video corresponds to the following page at the Serenova Documentation site: ... 4 - CxEngage Toolbar Tutorial - Working with Calls - Transferring a call to an agent 3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call
10 Cxengage Toolbar Tutorial Agent - Detailed Analysis & Overview
This video corresponds to the following page at the Serenova Documentation site: ... 4 - CxEngage Toolbar Tutorial - Working with Calls - Transferring a call to an agent 3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call 7 - CxEnage Toolbar Tutorial - Working with Messages 6 - CxEngage Toolbar Tutorial - Working with calls - End a call and Post call Wrap up 5 - CxEngage Toolbar Tutorial - Working with Calls - Transferring calls to queue
