Media Summary: This video corresponds to the following page at the Serenova Documentation site: ... 4 - CxEngage Toolbar Tutorial - Working with Calls - Transferring a call to an agent 3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call
1 Cxengage Toolbar Tutorial Agent - Detailed Analysis & Overview
This video corresponds to the following page at the Serenova Documentation site: ... 4 - CxEngage Toolbar Tutorial - Working with Calls - Transferring a call to an agent 3 - CxEngage Toolbar Tutorial - Working with calls - Accept, place, hold & mute a call 5 - CxEngage Toolbar Tutorial - Working with Calls - Transferring calls to queue 7 - CxEnage Toolbar Tutorial - Working with Messages
