Media Summary: In this no-nonsense episode, Steve and Dave dive straight into why training your dealership team (sales, service advisors, ... In this episode, Dave and Steve take a conversational “wander” through the core principles of dealership success—covering ... In every service drive in America, there's a moment that separates a good advisor from a great one: the moment a customer loses ...

Fixed Ops Focus When The - Detailed Analysis & Overview

In this no-nonsense episode, Steve and Dave dive straight into why training your dealership team (sales, service advisors, ... In this episode, Dave and Steve take a conversational “wander” through the core principles of dealership success—covering ... In every service drive in America, there's a moment that separates a good advisor from a great one: the moment a customer loses ... Steve Shaw and Dave Rogers sit down with Bryan Shaw to expose a shocking real-world example from a CDJR dealership: In ... Steve Shaw unleashes a full-on rant about promise times—those sacred commitments that make or break customer trust, CSI ... In Episode 35, Steve Shaw and Dave Rogers deliver a no-BS, often hilarious discussion about one simple truth: It's called WORK ...

Steve Shaw and Dave Rogers celebrate one of the most overlooked, underrated, and undervalued careers in America: the career ... It happens to the best of us. Steve Shaw and Dave Rogers crack open one of the most honest — and weirdly hilarious — topics in ... Every new car dealership in America runs on two rule books. The first one is printed, posted, and signed at orientation.

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Fixed Ops Focus | Ep#4 - Now Is The Best Time
Fixed Ops Focus | Ep#36  -  Exposing the Fundamentals
Fixed Ops Focus | When the Customer Drops the F Bomb: Where's YOUR Line in the Sand? - Ep#52
FixedOpsFocus | Ep#1 - Setting Technician Objectives
Fixed Ops Focus | Ep#31 -  Dealer Maintenance Fails
Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable
Fixed Ops Focus | Ep#35 - It's Called Work
The Great Debate: Leader or Manager in the Service Drive?
Fixed Ops Focus | Ep#44 - The $100K Career Nobody Tells High Schoolers About
Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57
Fixed Ops Focus | The Top 5 UNWRITTEN Rules of the Service Department - Ep#54
Fixed Ops Focus | Ep#38 - Warranty Expert Reveals: The #1 Mistake Dealers Make
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Fixed Ops Focus | Ep#4 - Now Is The Best Time

Fixed Ops Focus | Ep#4 - Now Is The Best Time

In this no-nonsense episode, Steve and Dave dive straight into why training your dealership team (sales, service advisors, ...

Fixed Ops Focus | Ep#36  -  Exposing the Fundamentals

Fixed Ops Focus | Ep#36 - Exposing the Fundamentals

In this episode, Dave and Steve take a conversational “wander” through the core principles of dealership success—covering ...

Fixed Ops Focus | When the Customer Drops the F Bomb: Where's YOUR Line in the Sand? - Ep#52

Fixed Ops Focus | When the Customer Drops the F Bomb: Where's YOUR Line in the Sand? - Ep#52

In every service drive in America, there's a moment that separates a good advisor from a great one: the moment a customer loses ...

FixedOpsFocus | Ep#1 - Setting Technician Objectives

FixedOpsFocus | Ep#1 - Setting Technician Objectives

Kick off the

Fixed Ops Focus | Ep#31 -  Dealer Maintenance Fails

Fixed Ops Focus | Ep#31 - Dealer Maintenance Fails

Steve Shaw and Dave Rogers sit down with Bryan Shaw to expose a shocking real-world example from a CDJR dealership: In ...

Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable

Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable

Steve Shaw unleashes a full-on rant about promise times—those sacred commitments that make or break customer trust, CSI ...

Fixed Ops Focus | Ep#35 - It's Called Work

Fixed Ops Focus | Ep#35 - It's Called Work

In Episode 35, Steve Shaw and Dave Rogers deliver a no-BS, often hilarious discussion about one simple truth: It's called WORK ...

The Great Debate: Leader or Manager in the Service Drive?

The Great Debate: Leader or Manager in the Service Drive?

Episode 50 of

Fixed Ops Focus | Ep#44 - The $100K Career Nobody Tells High Schoolers About

Fixed Ops Focus | Ep#44 - The $100K Career Nobody Tells High Schoolers About

Steve Shaw and Dave Rogers celebrate one of the most overlooked, underrated, and undervalued careers in America: the career ...

Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57

Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57

It happens to the best of us. Steve Shaw and Dave Rogers crack open one of the most honest — and weirdly hilarious — topics in ...

Fixed Ops Focus | The Top 5 UNWRITTEN Rules of the Service Department - Ep#54

Fixed Ops Focus | The Top 5 UNWRITTEN Rules of the Service Department - Ep#54

Every new car dealership in America runs on two rule books. The first one is printed, posted, and signed at orientation.

Fixed Ops Focus | Ep#38 - Warranty Expert Reveals: The #1 Mistake Dealers Make

Fixed Ops Focus | Ep#38 - Warranty Expert Reveals: The #1 Mistake Dealers Make

In this episode of

Fixed Ops Focus | Ep#37 - The 30 Second MPI: Why TikTok Is Schooling Your Service Drive

Fixed Ops Focus | Ep#37 - The 30 Second MPI: Why TikTok Is Schooling Your Service Drive

Episode 37 of