Media Summary: Steve Shaw unleashes a full-on rant about promise times—those sacred commitments that make or break customer trust, CSI ... Steve Shaw shares a powerful analogy that hits home for every Some people coach. Some people train. But almost nobody in our business has a real, structured coaching and mentoring ...

Fixed Ops Focus Ep 17 - Detailed Analysis & Overview

Steve Shaw unleashes a full-on rant about promise times—those sacred commitments that make or break customer trust, CSI ... Steve Shaw shares a powerful analogy that hits home for every Some people coach. Some people train. But almost nobody in our business has a real, structured coaching and mentoring ... RevolutionParts – Aftermarket and Accessories Panel at It happens to the best of us. Steve Shaw and Dave Rogers crack open one of the most honest — and weirdly hilarious — topics in ... Steve Shaw and Dave Rogers sit down with Bryan Shaw to expose a shocking real-world example from a CDJR dealership: In ...

Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service ... Dave Rogers unleashes on the pitfalls of sticking to factory maintenance schedules. Co-host Steve Shaw joins as they expose ...

Photo Gallery

Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable
Fixed Ops Focus | Ep#19 - The Repair Order
Fixed Ops Focus | Ep#23  - The Customer Retention Lie in the Auto Industry (No One Talks About This)
Fixed Ops Focus | Your Employees Aren't Failing. Your Coaching Is  -Ep#58
RevolutionParts – Aftermarket and Accessories Panel at Fixed Ops Week at the Fixed Ops Roundtable
Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57
fixed Ops Focus | Ep#47 - The Great Technician Exodus: Why Your Best Tech is About to Quit
Fixed Ops Focus | Ep#31 -  Dealer Maintenance Fails
Fixed Ops Focus | Ep#15 - Interview with Jeff Ridgway
Fixed Ops Focus | Ep#27 - Customer Retention
Fixed Ops Focus | Ep#13 Interview with Brad Moyer
Privacy4Cars on Ted Ing's Fixed Ops Roundtable w/ special guests Steve Greenfield and Joshua Duhon.
View Detailed Profile
Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable

Fixed Ops Focus | Ep#17 - Promise Times are Non Negotiable

Steve Shaw unleashes a full-on rant about promise times—those sacred commitments that make or break customer trust, CSI ...

Fixed Ops Focus | Ep#19 - The Repair Order

Fixed Ops Focus | Ep#19 - The Repair Order

In

Fixed Ops Focus | Ep#23  - The Customer Retention Lie in the Auto Industry (No One Talks About This)

Fixed Ops Focus | Ep#23 - The Customer Retention Lie in the Auto Industry (No One Talks About This)

Steve Shaw shares a powerful analogy that hits home for every

Fixed Ops Focus | Your Employees Aren't Failing. Your Coaching Is  -Ep#58

Fixed Ops Focus | Your Employees Aren't Failing. Your Coaching Is -Ep#58

Some people coach. Some people train. But almost nobody in our business has a real, structured coaching and mentoring ...

RevolutionParts – Aftermarket and Accessories Panel at Fixed Ops Week at the Fixed Ops Roundtable

RevolutionParts – Aftermarket and Accessories Panel at Fixed Ops Week at the Fixed Ops Roundtable

RevolutionParts – Aftermarket and Accessories Panel at

Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57

Fixed Ops Focus | The BIGGEST Firing Stories You'll EVER Hear - Ep#57

It happens to the best of us. Steve Shaw and Dave Rogers crack open one of the most honest — and weirdly hilarious — topics in ...

fixed Ops Focus | Ep#47 - The Great Technician Exodus: Why Your Best Tech is About to Quit

fixed Ops Focus | Ep#47 - The Great Technician Exodus: Why Your Best Tech is About to Quit

In this

Fixed Ops Focus | Ep#31 -  Dealer Maintenance Fails

Fixed Ops Focus | Ep#31 - Dealer Maintenance Fails

Steve Shaw and Dave Rogers sit down with Bryan Shaw to expose a shocking real-world example from a CDJR dealership: In ...

Fixed Ops Focus | Ep#15 - Interview with Jeff Ridgway

Fixed Ops Focus | Ep#15 - Interview with Jeff Ridgway

In this

Fixed Ops Focus | Ep#27 - Customer Retention

Fixed Ops Focus | Ep#27 - Customer Retention

Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service ...

Fixed Ops Focus | Ep#13 Interview with Brad Moyer

Fixed Ops Focus | Ep#13 Interview with Brad Moyer

In

Privacy4Cars on Ted Ing's Fixed Ops Roundtable w/ special guests Steve Greenfield and Joshua Duhon.

Privacy4Cars on Ted Ing's Fixed Ops Roundtable w/ special guests Steve Greenfield and Joshua Duhon.

Privacy4Cars on Ted Ing's

Fixed Ops Focus | Ep#12 - Dave Talks Factory Maintenance

Fixed Ops Focus | Ep#12 - Dave Talks Factory Maintenance

Dave Rogers unleashes on the pitfalls of sticking to factory maintenance schedules. Co-host Steve Shaw joins as they expose ...