Media Summary: Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service ... Steve Shaw shares a powerful analogy that hits home for every Episode 42 put Dave Rogers in the hot seat against Claude AI. In Episode 45, the tables turn — and Dave Rogers is the one ...
Fixed Ops Focus Ep 27 - Detailed Analysis & Overview
Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service ... Steve Shaw shares a powerful analogy that hits home for every Episode 42 put Dave Rogers in the hot seat against Claude AI. In Episode 45, the tables turn — and Dave Rogers is the one ... Today, we're breaking down the importance of nailing the basics... you know, the fundamentals every pro athlete drills endlessly. In Episode 35, Steve Shaw and Dave Rogers deliver a no-BS, often hilarious discussion about one simple truth: It's called WORK ... Dave Rogers unleashes on the pitfalls of sticking to factory maintenance schedules. Co-host Steve Shaw joins as they expose ...
In this episode, Dave Rogers and Steve Shaw break down Steve's powerful interview with Father Bob Cawley on the timeless ... Every new car dealership in America runs on two rule books. The first one is printed, posted, and signed at orientation. In every service drive in America, there's a moment that separates a good advisor from a great one: the moment a customer loses ... Your CSI score is the highest it's ever been. So why are your repair orders down month over month? Why are your loyal customers ...
