Media Summary: Watch my sixth episode of the Unforgettable CX video series from Oracle Bain Partner Gerard du Toit describes the tools that are trending and how companies are using them in the market. Here's a condensed summary for your YouTube description: --- **The 5 Hottest CX Trends for 2025**
Top 10 Customer Experience Analytics - Detailed Analysis & Overview
Watch my sixth episode of the Unforgettable CX video series from Oracle Bain Partner Gerard du Toit describes the tools that are trending and how companies are using them in the market. Here's a condensed summary for your YouTube description: --- **The 5 Hottest CX Trends for 2025** Are you focusing on the wrong CX trends heading into 2026? Everywhere you turn, vendors are pushing buzzwords and empty ... There is a difference between being polite and actually caring. Good KPMG surveyed 7500+ US consumers about 250 brands across
