Media Summary: ... other information but those are the very In this webinar session we give an in depth look at IRN, Services & Groups on the Quick overview of how to setup Skills based Routing in your
Shoretel Training Ecc Agent Basics - Detailed Analysis & Overview
... other information but those are the very In this webinar session we give an in depth look at IRN, Services & Groups on the Quick overview of how to setup Skills based Routing in your Our Contact Center Success Manager, Chris Recio, explains how to configure Groups within Our Contact Center Success Manager, Chris Recio, explains how Services work within In this video we review the options and preference features of your