Media Summary: Demo video for walking through how to configure a simple Case queue routing use-case in In this video, I walk you through how to **automatically route cases using In this video, we will go through. 1. What is
Salesforce Omni Channel Flow Tutorial - Detailed Analysis & Overview
Demo video for walking through how to configure a simple Case queue routing use-case in In this video, I walk you through how to **automatically route cases using In this video, we will go through. 1. What is In this video, you will learn about the two different type of routing - Least Active and Most Available - for incoming work in ...