Richmond Utility Billing Errors Impact

Media Summary: After a three year search for answers over higher than normal A new audit revealed several issues with how David Mitchell is becoming all too familiar with how to read his gas meter outside his home. He lives in Henrico County, but gets ...

Richmond Utility Billing Errors Impact - Detailed Analysis & Overview

After a three year search for answers over higher than normal A new audit revealed several issues with how David Mitchell is becoming all too familiar with how to read his gas meter outside his home. He lives in Henrico County, but gets ... A recent audit revealed that Georgetown has been making widespread Some Richmonders are starting to get their first Thousands of people who live in Stockton are receiving incorrect

Over the past couple of months, the CBS 6 Problem Solvers have interviewed multiple people with similar DPU frustrations, and ... Consumer Investigator Sarah Guernelli reports. Target 12 Investigators.

Photo Gallery

Richmond utility billing errors impact 15,000 accounts: 'It's all over the place'

Richmond DPU corrects water bills after equipment failure

Estimated water readings cause $8,000 billing error, department says changes are underway

Audit sheds light on Richmond’s water and gas billing issues

Richmond DPU underbilled him, sent an erroneous $11,000 bill, and now wants him to pay up

Richmond restricted woman’s water flow over erroneous $3,000 bill

Richmond gas customer concerned over estimated billing practices

Audit reveals 12-year utility billing errors in Georgetown

Richmond neighbors raising questions about first utility bills since water crisis

Thousands of utility customers in Stockton angry over billing error

He moved out years ago, but Richmond billed him $1,400 for utilities

RI Energy billing errors almost cost taxpayers nearly $1 million

View Detailed Profile

Richmond utility billing errors impact 15,000 accounts: 'It's all over the place'

Richmond utility billing errors impact 15,000 accounts: 'It's all over the place'

Richmond utility billing errors impact

Richmond DPU corrects water bills after equipment failure

Richmond DPU corrects water bills after equipment failure

Richmond's

Estimated water readings cause $8,000 billing error, department says changes are underway

Estimated water readings cause $8,000 billing error, department says changes are underway

After a three year search for answers over higher than normal

Audit sheds light on Richmond’s water and gas billing issues

Audit sheds light on Richmond’s water and gas billing issues

A new audit revealed several issues with how

Richmond DPU underbilled him, sent an erroneous $11,000 bill, and now wants him to pay up

Richmond DPU underbilled him, sent an erroneous $11,000 bill, and now wants him to pay up

A

Richmond restricted woman’s water flow over erroneous $3,000 bill

Richmond restricted woman’s water flow over erroneous $3,000 bill

A

Richmond gas customer concerned over estimated billing practices

Richmond gas customer concerned over estimated billing practices

David Mitchell is becoming all too familiar with how to read his gas meter outside his home. He lives in Henrico County, but gets ...

Audit reveals 12-year utility billing errors in Georgetown

Audit reveals 12-year utility billing errors in Georgetown

A recent audit revealed that Georgetown has been making widespread

Richmond neighbors raising questions about first utility bills since water crisis

Richmond neighbors raising questions about first utility bills since water crisis

Some Richmonders are starting to get their first

Thousands of utility customers in Stockton angry over billing error

Thousands of utility customers in Stockton angry over billing error

Thousands of people who live in Stockton are receiving incorrect

He moved out years ago, but Richmond billed him $1,400 for utilities

He moved out years ago, but Richmond billed him $1,400 for utilities

Over the past couple of months, the CBS 6 Problem Solvers have interviewed multiple people with similar DPU frustrations, and ...

RI Energy billing errors almost cost taxpayers nearly $1 million

RI Energy billing errors almost cost taxpayers nearly $1 million

Consumer Investigator Sarah Guernelli reports. Target 12 Investigators.

Richmond to resume turning off your water for overdue bills

Richmond to resume turning off your water for overdue bills

Richmond