Media Summary: 30 new customer service reps started this week at RG&E and NYSEG in an effort that the companies say should help with the ... State regulators have approved temporary utility rate increases for RG&E and NYSEG customers while continuing to review the ... Saturday, News 8's meteorologists here are predicting record-setting wind gusts. RG&E is asking customers to be prepared for the ...

Rg E Still Working To - Detailed Analysis & Overview

30 new customer service reps started this week at RG&E and NYSEG in an effort that the companies say should help with the ... State regulators have approved temporary utility rate increases for RG&E and NYSEG customers while continuing to review the ... Saturday, News 8's meteorologists here are predicting record-setting wind gusts. RG&E is asking customers to be prepared for the ... The forums are part of a New York State Department of Public Service investigation into the utility company's billing practices. Customer's bill was "corrected" to an even higher amount. Gov. Andrew Cuomo announced Thursday that two utility companies, RG&E and NYSEG, came to a $10.5 million settlement with ...

RG&E and NYSEG's COVID-19 and winter-related pauses on service disconnections ended, as well as their late payment charge ... Rochester Gas & Electric will be moving to a new home after 95 years. Metro Justice and the Rochester For Energy Democracy Coalition Partners held a public meeting Monday night to discuss what ... Customer frustrations with RG&E have been boiling for months. City leaders are flipping the switch and want to take over the ... News 8 sat down Monday with the CEO of RG&E and NYSEG, Patricia Nilsen, and she announced they have hired 40 new billing ...

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RG&E still working to restore power
RG E crews work to restore full power after Thursday s windstorms  neighbors deal with aftermath
RGE & NYSEG: 33 new customer service reps for call center
State regulators approve temporary RG E and NYSEG rate increases while considering larger hikes
RG&E preparing for Saturday wind gusts, urging public to be ready
RG&E, NYSEG customers voice concerns in Rochester public forum
RG&E Billing issues continue
$10.5 million state settlement for RGE, NYSEG's 2018 'storm failures'
RG&E, NYSEG, ends pauses on service disconnections, late payment suspensions
RG&E moving to new building
Community groups call for public energy utility instead of RG&E
City leaders flipping the switch, wanting to take over RG&E
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RG&E still working to restore power

RG&E still working to restore power

RG&E still working to restore power

RG E crews work to restore full power after Thursday s windstorms  neighbors deal with aftermath

RG E crews work to restore full power after Thursday s windstorms neighbors deal with aftermath

Crews, including RG&E,

RGE & NYSEG: 33 new customer service reps for call center

RGE & NYSEG: 33 new customer service reps for call center

30 new customer service reps started this week at RG&E and NYSEG in an effort that the companies say should help with the ...

State regulators approve temporary RG E and NYSEG rate increases while considering larger hikes

State regulators approve temporary RG E and NYSEG rate increases while considering larger hikes

State regulators have approved temporary utility rate increases for RG&E and NYSEG customers while continuing to review the ...

RG&E preparing for Saturday wind gusts, urging public to be ready

RG&E preparing for Saturday wind gusts, urging public to be ready

Saturday, News 8's meteorologists here are predicting record-setting wind gusts. RG&E is asking customers to be prepared for the ...

RG&E, NYSEG customers voice concerns in Rochester public forum

RG&E, NYSEG customers voice concerns in Rochester public forum

The forums are part of a New York State Department of Public Service investigation into the utility company's billing practices.

RG&E Billing issues continue

RG&E Billing issues continue

Customer's bill was "corrected" to an even higher amount.

$10.5 million state settlement for RGE, NYSEG's 2018 'storm failures'

$10.5 million state settlement for RGE, NYSEG's 2018 'storm failures'

Gov. Andrew Cuomo announced Thursday that two utility companies, RG&E and NYSEG, came to a $10.5 million settlement with ...

RG&E, NYSEG, ends pauses on service disconnections, late payment suspensions

RG&E, NYSEG, ends pauses on service disconnections, late payment suspensions

RG&E and NYSEG's COVID-19 and winter-related pauses on service disconnections ended, as well as their late payment charge ...

RG&E moving to new building

RG&E moving to new building

Rochester Gas & Electric will be moving to a new home after 95 years.

Community groups call for public energy utility instead of RG&E

Community groups call for public energy utility instead of RG&E

Metro Justice and the Rochester For Energy Democracy Coalition Partners held a public meeting Monday night to discuss what ...

City leaders flipping the switch, wanting to take over RG&E

City leaders flipping the switch, wanting to take over RG&E

Customer frustrations with RG&E have been boiling for months. City leaders are flipping the switch and want to take over the ...

RG&E hires more workers to address billing issues: 'We have to do better'

RG&E hires more workers to address billing issues: 'We have to do better'

News 8 sat down Monday with the CEO of RG&E and NYSEG, Patricia Nilsen, and she announced they have hired 40 new billing ...