Media Summary: Recorded on October 5, 2009 at the ATA National Conference in New Orleans - discussion regarding Interactive Intelligence Presents Capital Card Services Messages provide the thread between people and information. Yet managing multi-channel voice and data messages from ...
Interactive Intelligence I3 Call Center - Detailed Analysis & Overview
Recorded on October 5, 2009 at the ATA National Conference in New Orleans - discussion regarding Interactive Intelligence Presents Capital Card Services Messages provide the thread between people and information. Yet managing multi-channel voice and data messages from ... When troubleshooting, it will sometimes be necessary to gather logs from