Media Summary: Quick overview and steps for creating views: Our first course is something sweet. We're starting with a tour of the software. Then ... Custom columns, custom parameters and more... The final course of our call center 7-course feast is dessert. This video features ... We all count on data out of our systems to manage our centers. In this video, we show you the "historical reports" view. We also ...
Interaction Supervisor - Detailed Analysis & Overview
Quick overview and steps for creating views: Our first course is something sweet. We're starting with a tour of the software. Then ... Custom columns, custom parameters and more... The final course of our call center 7-course feast is dessert. This video features ... We all count on data out of our systems to manage our centers. In this video, we show you the "historical reports" view. We also ... ... we're munching let's take a look at the high sugar rush equivalent of Being skilled as an employee is not the same thing as being a This entry shows a variety of options available to customize the various queue views in the Interactive Intelligence monitoring ...