Media Summary: Incoming Queue calls & Wrap up period Genesys cloud website ... scroll down to the Advanced Settings under advanced settings you can see this section for a post In this quick tutorial, you will learn how quick and easy it is to configure a
Incoming Queue Calls Wrap Up - Detailed Analysis & Overview
Incoming Queue calls & Wrap up period Genesys cloud website ... scroll down to the Advanced Settings under advanced settings you can see this section for a post In this quick tutorial, you will learn how quick and easy it is to configure a In this video, we will review the simple steps required to setup ACD Auto Answering a Queue call/ Putting a call on hold/ The new Wrap Up Period In this video tutorial, you will learn how to configure and view the reports of the