Media Summary: Learn how to build a professional cloud call center from scratch using AWS During this webinar, Walter and Abdul explain how to Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins 03:11 ...
Getting Started With Amazon Connect - Detailed Analysis & Overview
Learn how to build a professional cloud call center from scratch using AWS During this webinar, Walter and Abdul explain how to Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins 03:11 ... After the speed trial of the last video I'm going through and explaining all of the pieces for an initial setup of In this video I walk you through how to build a real-time AI Agent Assist solution entirely from the AWS Console — no code ... Today, customers expect seamless support experiences across all channels, whether they're reaching out through chat, text, ...