Media Summary: Tenha insights de informações que são críticas para o negócio com o In this video , we talk about how administrators can now configure automated agent scoring within This is the first installment of three videos that are dedicated to answering your questions around Reporting and
Genesys Speech Analytics - Detailed Analysis & Overview
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AVDS demonstrates a custom application that enhances the functionality of Interaction Analyzer by engaging contact center ... DTS transcribes, understands, analyzes, categorizes and indexes EVERYTHING SPOKEN in interactions between your company ... MAKE SURE TO HIT THE LIKE AND SUBSCRIBE BUTTON!! Agenda: Quality & Performance Monitoring