Media Summary: In this video, we will discuss best practices for establishing skills-based routing on the MAKE SURE TO HIT THE LIKE AND SUBSCRIBE BUTTON!! This video is a how to video for MAKE SURE TO HIT THE SUBSCRIBE BUTTON!! Hands-On Exercise: Creating a
Genesys Cloud Queue Settings - Detailed Analysis & Overview
In this video, we will discuss best practices for establishing skills-based routing on the MAKE SURE TO HIT THE LIKE AND SUBSCRIBE BUTTON!! This video is a how to video for MAKE SURE TO HIT THE SUBSCRIBE BUTTON!! Hands-On Exercise: Creating a CHECK TO HIT THE SUBSCRIBE BUTTON!! Creating a MAKE SURE TO HIT THE SUBSCRIBE BUTTON!! Objective: By the end of this exercise, you should be able to set Being "On Queue" and Status changing for the Genesys Cloud website
Accessing the Genesys Cloud website (Directory/Queue Activity) Viewing Agent Performance & Queue Activity Genesys Cloud Website MAKE SURE TO HIT THE SUBSCRIBE BUTTON!! Objective: By the end of this exercise, you should be able to create an In- MAKE SURE TO HIT THE SUBSCRIBE BUTTON!! Objective: Gain hands-on experience testing, debugging, and deploying a callĀ ...
