Media Summary: AI Studio now supports creating and managing Large Action Model (LAM)–powered Have you ever contacted customer support with a simple request, only to find yourself trapped in a loop of scripted chatbot ... Great CX transformation starts with a decision to meet customers where they are. Automation made that possible at scale as the ...
Genesys Cloud Agentic Virtual Agent - Detailed Analysis & Overview
AI Studio now supports creating and managing Large Action Model (LAM)–powered Have you ever contacted customer support with a simple request, only to find yourself trapped in a loop of scripted chatbot ... Great CX transformation starts with a decision to meet customers where they are. Automation made that possible at scale as the ... In this video Guru Prasadh Jeevan Rao talks about the new functionality whereby we can Configure Chapters: 0:00 - 0:37: Intro 0:38- 9:39: Demo about Join us for CX in Focus, a series that explores the ideas, technology and stories shaping the future of customer experience. In the ...
This is such an exciting episode! Our host Matt Lawson sits down with the From intelligent automation and real-time
