Media Summary: Introducing our new Chat APIs. Learn how to work with agent chats and guest chats and lay the groundwork to Whether you want audit log style detail records, aggregate metrics over time, or realtime observations, it's all possible with ... Learn how to get started with Predictive Engagement, our newest Genesys Cloud integration Have something to say about this ...
Devcon19 Purecloud Building With The - Detailed Analysis & Overview
Introducing our new Chat APIs. Learn how to work with agent chats and guest chats and lay the groundwork to Whether you want audit log style detail records, aggregate metrics over time, or realtime observations, it's all possible with ... Learn how to get started with Predictive Engagement, our newest Genesys Cloud integration Have something to say about this ... Data actions integrations allow you to create static or custom actions that use the Platform API. You can use these data actions to ... Have something to say about this video? Come discuss with us at Soup-to-nuts coverage of WebRTC and telephony topics, from overview to SDKs to troubleshooting. Have something to say about ...
Introducing two new and poweful features: Fine-Grained Access Control and OAuth Scopes. Join this session to learn how ... See How PureCloud Makes Customer Relationships Simple Demo