Media Summary: This video demonstrates how to manage blended interactions in the 8x8 Contact Center This video demonstrates how to transfer a chat to another Queue in the 8x8 Contact Center This video demonstrates how to transfer a call to a Queue in the 8x8 Contact Center

Cc Agent Workspace Make An - Detailed Analysis & Overview

This video demonstrates how to manage blended interactions in the 8x8 Contact Center This video demonstrates how to transfer a chat to another Queue in the 8x8 Contact Center This video demonstrates how to transfer a call to a Queue in the 8x8 Contact Center This video provides a navigation overview of the 8x8 Contact Center This video demonstrates how to establish a Conference Call in the 8x8 Contact Center This video explains how to log in to the 8x8 Contact Center

This video demonstrates how to compose and send an outbound Email in the 8x8 Contact Center In this video you will explore the configurable

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CC Agent Workspace: Make an Outbound Call
CC Agent Workspace: Create a Customer Profile
CC Agent Workspace: Create a Task
CC Agent Workspace: Create a Case
CC Agent Workspace: Manage Blended Interactions
CC Agent Workspace: Transfer a Chat to Queue
CC Agent Workspace: Transfer Call to a Queue
CC Agent Workspace: Navigation Overview
CC Agent Workspace: Conference Call
CC Agent Workspace: How to Log in
CC Agent Workspace: Send an Outbound Email
What, Why and How of Agent workspace for HR Case management
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CC Agent Workspace: Make an Outbound Call

CC Agent Workspace: Make an Outbound Call

This video demonstrates how to

CC Agent Workspace: Create a Customer Profile

CC Agent Workspace: Create a Customer Profile

This video demonstrates how to

CC Agent Workspace: Create a Task

CC Agent Workspace: Create a Task

This video demonstrates how to

CC Agent Workspace: Create a Case

CC Agent Workspace: Create a Case

This video demonstrates how to

CC Agent Workspace: Manage Blended Interactions

CC Agent Workspace: Manage Blended Interactions

This video demonstrates how to manage blended interactions in the 8x8 Contact Center

CC Agent Workspace: Transfer a Chat to Queue

CC Agent Workspace: Transfer a Chat to Queue

This video demonstrates how to transfer a chat to another Queue in the 8x8 Contact Center

CC Agent Workspace: Transfer Call to a Queue

CC Agent Workspace: Transfer Call to a Queue

This video demonstrates how to transfer a call to a Queue in the 8x8 Contact Center

CC Agent Workspace: Navigation Overview

CC Agent Workspace: Navigation Overview

This video provides a navigation overview of the 8x8 Contact Center

CC Agent Workspace: Conference Call

CC Agent Workspace: Conference Call

This video demonstrates how to establish a Conference Call in the 8x8 Contact Center

CC Agent Workspace: How to Log in

CC Agent Workspace: How to Log in

This video explains how to log in to the 8x8 Contact Center

CC Agent Workspace: Send an Outbound Email

CC Agent Workspace: Send an Outbound Email

This video demonstrates how to compose and send an outbound Email in the 8x8 Contact Center

What, Why and How of Agent workspace for HR Case management

What, Why and How of Agent workspace for HR Case management

Join us to explore the

Agent workspace for HR case management Overview (Configurable HR Agent workspace)

Agent workspace for HR case management Overview (Configurable HR Agent workspace)

In this video you will explore the configurable