Media Summary: Ticket volumes are up 82% year over year. MTTR is climbing. L1 is burning hours on the same repeat issues. And most IT teams ... Most outages are self-inflicted. They come from change, specifically from poorly planned or conflicting changes that a ... A trusted CMDB starts with the right foundation. In this session, learn how to configure CMDB Core so identification, reconciliation, ...

Autonomous It Academy Fix Data - Detailed Analysis & Overview

Ticket volumes are up 82% year over year. MTTR is climbing. L1 is burning hours on the same repeat issues. And most IT teams ... Most outages are self-inflicted. They come from change, specifically from poorly planned or conflicting changes that a ... A trusted CMDB starts with the right foundation. In this session, learn how to configure CMDB Core so identification, reconciliation, ... Learn the foundations of Service Mapping, including patterns, schedules, and defining application services. This session will also ... One in three IT operations incidents never gets a root cause resolution. More than half of enterprises knowingly let problems recur. Gartner predicts that 60% of enterprise AI initiatives are abandoned before reaching production. The disruptive bottleneck isn't the ...

Phone is still the top channel for submitting IT incidents, accounting for 42% of help desk contacts, and in industries like ... Fable 5 was incredible, then it got pulled. I didn't lose a single workflow, because the part that did the work wasn't the model. [2026 - Day 3 - Lightning Talk] Coding agents are increasingly trusted to

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Autonomous IT Academy: Fix Data Quality at the Source - CMDB Success Advisor + Dynamic IRE
Autonomous IT Academy: See Issues Before Users File Tickets: DEX for Proactive Endpoint Support
Autonomous IT Academy: Balance Speed & Governance with Fit-for-Purpose Change Models
Autonomous IT Academy  CMDB Core
Autonomous IT Academy: On-Call Best Practices
ServiceNow Exchange: Autonomous IT Academy - Service Mapping
Autonomous IT Academy - Now Assist for ITOM- LEAP best practices
Fix Data Readiness for Enterprise AI
Autonomous IT Academy - AI Skills for Requestors
Workflow Data Fabric Academy
How I Get Fable 5 Level Results with Any Model (Seriously) Using AI Harness Engineering
FinOps for Data Platforms: How to Bridge the Execution Gap
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Autonomous IT Academy: Fix Data Quality at the Source - CMDB Success Advisor + Dynamic IRE

Autonomous IT Academy: Fix Data Quality at the Source - CMDB Success Advisor + Dynamic IRE

Here's the thing about

Autonomous IT Academy: See Issues Before Users File Tickets: DEX for Proactive Endpoint Support

Autonomous IT Academy: See Issues Before Users File Tickets: DEX for Proactive Endpoint Support

Ticket volumes are up 82% year over year. MTTR is climbing. L1 is burning hours on the same repeat issues. And most IT teams ...

Autonomous IT Academy: Balance Speed & Governance with Fit-for-Purpose Change Models

Autonomous IT Academy: Balance Speed & Governance with Fit-for-Purpose Change Models

Most outages are self-inflicted. They come from change, specifically from poorly planned or conflicting changes that a ...

Autonomous IT Academy  CMDB Core

Autonomous IT Academy CMDB Core

A trusted CMDB starts with the right foundation. In this session, learn how to configure CMDB Core so identification, reconciliation, ...

Autonomous IT Academy: On-Call Best Practices

Autonomous IT Academy: On-Call Best Practices

The

ServiceNow Exchange: Autonomous IT Academy - Service Mapping

ServiceNow Exchange: Autonomous IT Academy - Service Mapping

Learn the foundations of Service Mapping, including patterns, schedules, and defining application services. This session will also ...

Autonomous IT Academy - Now Assist for ITOM- LEAP best practices

Autonomous IT Academy - Now Assist for ITOM- LEAP best practices

One in three IT operations incidents never gets a root cause resolution. More than half of enterprises knowingly let problems recur.

Fix Data Readiness for Enterprise AI

Fix Data Readiness for Enterprise AI

Gartner predicts that 60% of enterprise AI initiatives are abandoned before reaching production. The disruptive bottleneck isn't the ...

Autonomous IT Academy - AI Skills for Requestors

Autonomous IT Academy - AI Skills for Requestors

Phone is still the top channel for submitting IT incidents, accounting for 42% of help desk contacts, and in industries like ...

Workflow Data Fabric Academy

Workflow Data Fabric Academy

Discover Workflow

How I Get Fable 5 Level Results with Any Model (Seriously) Using AI Harness Engineering

How I Get Fable 5 Level Results with Any Model (Seriously) Using AI Harness Engineering

Fable 5 was incredible, then it got pulled. I didn't lose a single workflow, because the part that did the work wasn't the model.

FinOps for Data Platforms: How to Bridge the Execution Gap

FinOps for Data Platforms: How to Bridge the Execution Gap

How to Cut

How Action Bias Breaks Autonomous Software Maintenance

How Action Bias Breaks Autonomous Software Maintenance

[2026 - Day 3 - Lightning Talk] Coding agents are increasingly trusted to