Media Summary: This video is used in the Veteran Administrations Anger and Irritability Management (AIMS) Course. The best way to practice uncomfortable conversations is by actually having them. + + + Simon is an unshakable optimist. Featuring Colleen Stanley, Chief Selling Officer, Sales Leadership Inc., For more ...
Assertive Responses That Get Results - Detailed Analysis & Overview
This video is used in the Veteran Administrations Anger and Irritability Management (AIMS) Course. The best way to practice uncomfortable conversations is by actually having them. + + + Simon is an unshakable optimist. Featuring Colleen Stanley, Chief Selling Officer, Sales Leadership Inc., For more ... When someone is angry or upset enough to call an organization to complain, it is usually not because he or she enjoys doing so. In this video, Dr. Peterson discusses how to become more
