Media Summary: If your business experiences high call volumes, such as a contact center, then Effective call distribution is necessary for efficient call management. VoIP-based feature of Info Level: Beginner Presenter: Eli the Computer Guy Date Created: August 8, 2010 Length of Class: 60 Minutes Tracks ...
Call Routing - Detailed Analysis & Overview
If your business experiences high call volumes, such as a contact center, then Effective call distribution is necessary for efficient call management. VoIP-based feature of Info Level: Beginner Presenter: Eli the Computer Guy Date Created: August 8, 2010 Length of Class: 60 Minutes Tracks ... This ProSBC training video dives deep into the mechanics of